A course scenario is a sequence of events and actions within the training course of your membership portal on the AXL platform.

The scenario reacts to the user's manipulations within the course and takes action in response. Basically, it is a sequence of interactions between the seller (that is, you) and the users of your membership portal, through automated processes (for example, sending an email).

When creating a Course Scenario, first set the Course Started event. This event will trigger the scenario (sequence of further actions).

Next, you need to establish response actions: send a letter, add a responsible person, etc. Connect events and actions. This is how you determine the sequence of actions in the course scenario.

Follow our instructions to create your course scenario.

How to scenario a course

Go to the "Courses" tab. Select a course from the list. Click on the course name or the "Edit" button.

Next, go to the "Scenario" tab and select an event for the course scenario.

Two events are possible in the course scenario:

• Course started. This event occurs when the user starts a tutorial. You can customize this event for each course.
• The course has been completed. This event fires when the user finishes the course. You can create this event for each of your courses.

Select the "Course started" event and drag it to the script field. This event will trigger a chain of script actions.

After that, you need to add a scenario action that will follow the event. Open the Action tab, select an action from the list and drag it to the scenario field.  For details on each action, see the article “Types of actions in the scenario and their configurations".

For each action you need to make settings - configuration.

Next, you need to connect the event and the action. You can create one or more links between events and actions.

To remove the link between the elements of the scenario, double-click on the link.

You can use the function of adding points to connections to create chains. To add a reference point, select the location on the communication line where you want to add the point. Left-click on the place selected on the line and simultaneously press the Ctrl key on the keyboard. Next, you can grab a reference point and move its location to the script field.
To delete a reference point, double-click on the point. Double-clicking on the line will delete the line and all reference points on it.

To massively delete scenario steps, hold down the Shift key and select the desired events and actions by clicking on them with the mouse. Next, press the Delete or Backspace key and confirm the deletion of the selected scenario steps.

You can copy steps and connections between scenarios within one account. Press Shift and select the desired steps by clicking on them with the mouse. The selected scenario steps will be highlighted with a blue border.
Then copy the selected steps by pressing the "Copy" button or Ctrl + C on the keyboard. A message will appear in the upper right corner stating that the scenario steps have been copied.

Open another scenario of your account. Please note that transferring scenario nodes only works within the same account. Press the "Paste" button or Ctrl + V on the keyboard. The scenario steps will be copied to the new scenario.

Add as many events and actions as needed to your scenario. Make configuration settings. And connect the elements of the scenario to each other. Your scenario is now ready.

To run this scenario, switch the "Scenario inactive" slider to "Scenario is active".

Read more about script events in the article "Types of events in the scenario and their configurations". For more details on actions, read the article "Types of actions in the scenario and their configurations".